In the following, we have compiled answers to frequently asked questions (FAQ) for you.
Registration / Intention to exhibit
When will it be possible to register for Light + Building 2026?
The submission of your non-binding intention to exhibit at Light + Building 2026 has started in November 2024.
If you have either participated in past Light + Buildings, or have already registered as an interested party, you already received an invitation to take part in Light + Building 2026 by email.
Please follow the link in the invitation and complete your intention to exhibit.
You are interested in being part of Light + Building for the first time?
Please use our request sheet.
To get more information about your company, we kindly ask you to fill out and return the request sheet with your product catalogues to us. We cannot process your booth request without your product information because our stand offer (hall, stand neighborhood, product range) will be based on the products you intend to exhibit.
We would be glad to hear from you as soon as possible.
If you have any further questions, please do not hesitate to contact us. We will be pleased to help you:
Telephone +49 69 75 75-30 07
light-building@messefrankfurt.com
Registration / Login
What is the Messe Login?
The Messe Login is your central access for all of Messe Frankfurt's personalised online offerings. It is the combination of your email address and your chosen password.
The Messe Login offers you access to the Customer Centre. Here, you can maintain your personal profile. In addition, you can also access the personalised online offerings with a single click from here, including the Shop for Exhibitor Services (easyorder), the ticket shop, the personal checklist from exhibitor search, Productpilot and much more.
The Contact Person has changed. What do you have to do?
Please contact the Light + Builiding team by e-mail at light-building@messefrankfurt.com. Please do not overwrite the data in the existing user account.
I don't have my access data for the online shop!
Please contact our hotline by phone under +49 (0) 69 75 75-55 88 or by email serviceshop@messefrankfurt.com. Our colleagues will be pleased to help you.
Hall planning
When does the hall planning and allocation of stand spaces begin?
We will contact you as soon as we have checked the placement options. You will then receive a customized stand space proposal from us, which you should sign and return to acceptance.light-building@messefrankfurt.com within the feedback period.
The planning phase of Light + Building 2026 runs from May 2025 until December 2025.
Please note that the planning coordination process with other exhibitors and their feedback takes time. This may result in waiting times.
When will we receive the Exhibit Confirmation?
Once you have received an individual stand space proposal from us and have signed and returned it back to us. Then you receive the official confirmation of participation within a week.
The contract between the exhibitor and Messe Frankfurt comes into effect with the dispatch of the written Participation Confirmation. (General terms of Business, point 6).
Checklist for the fair preparations
Where can I find the checklist for the fair preparation?
An overview of important dates and deadlines for the fair preparation can be found in our checklist.
Stand construction / Technology
Can my stand be constructed with two storeys?
Two-storey constructions are possible in some halls (see construction heights).
For this purpose, the plans required for the application for approval, including a check of the statics, must be submitted in duplicate 6 weeks before construction begins at the latest to
Messe Frankfurt Venue GmbH
Technical Event Management
Ludwig-Erhard-Anlage 1
D-60327 Frankfurt am Main
www.messefrankfurt.com/standapproval
For more detailed information, please see the General Terms & Conditions of Business or the Technical Guidelines in the version in force for the time being.
For the inspection of a two-storey structure the exhibitor will be charged a fee. The costs of the approval procedure (inspection of documents submitted and approval in situ) will be invoiced to the exhibitor or stand builder. Should no static calculation have been provided, certified by a second, independent static engineer, the engineering practice commissioned by Messe Frankfurt will undertake the inspection itself and pass the costs on separately to the exhibitor.
Should you have any questions, please contact:
The Technical Event Management Team
Phone +49 69 75 75-59 04
Contact form of Messe Frankfurt Technical Event Management
What is the actual width of a row and corner stand?
In case of a one side open or two side open stand, 6 cm must be subtracted from the confirmed stand width to obtain the clear width, due to the width of the partition walls.
Does my stand have stand walls / stand partition walls?
The booked stand initially only includes the stand area. If required, we will provide you with stand dividing walls free of charge.
You will receive a personalized e-mail during the trade fair planning process in which we will ask you about your requirements. We will also inform you of the regular order deadline for the free stand walls. The order deadline can also be found in the Shop for Exhibitor Services or the event checklist.
From 21 days before the event, we charge an express flat rate for the stand walls. This fee is necessary due to the increased logistical and planning effort required shortly before the event.
Should you have any questions or wish to make any changes, please contact walls.light-building@messefrankfurt.com
Please note that the stand walls must not be damaged (no nails, screws etc.).
Which kinds of stand have to be approved? How do I have my stand approved?
Stands located in outdoor areas, temporary structures, mobile stands, two-storey stands, special mountings and special designs have to be approved separately and are subject to a charge.
Special designs include, for example:
- Stands of over 100 sq m
- Two-storey constructions
- Walls over 4 m high
- Closed ceilings
- Plinths higher than 0.20 m
- Glass constructions
- Moving components
Suitably scaled stand plans (e.g. 1:100) are to be submitted in duplicate for approval at the latest six weeks before construction begins and labelled in German or English.
They should be submitted to:
Messe Frankfurt Venue GmbH
Technical Event Management
Ludwig-Erhard-Anlage 1
D-60327 Frankfurt am Main
www.messefrankfurt.com/standapproval
Are there further regulations regarding the standconstruction?
At least 70% of all sides of the stand-construction adjoining an aisle must be open or transparent. Elongated closed stand constructions on the aisles are not permitted. Please check the technical guidelines. In the case of non-compliance we explicitly reserve the right to have modifications made onsite.
Do I have a hall support / pillar in my stand area?
The hall supports are marked in the hall plan as a black square or circle. The supports are covered to a height of 3 m with a white-coated chip-board (except for Hall 11.0: wich has no support covering). The coverings must not be encumbered or damaged. You will find the precise measurements and location of the support(s) in the stand sketch of our stand place proposal. The dimensions refer to the support covering.
Can any objects be suspended from the hall ceiling?
In most halls it is possible to fix suspended items in accordance with the terms and conditions set out in the Shop for Exhibitor Services. Suspensions must only be fitted by the hall electrician. For your order please use our Shop for Exhibitor Services.
Should you have any questions, or should you wish for an individual offer, please contact:
The Suspensions Team
Phone +49 69 75 75-68 99
suspensions@messefrankfurt.com
Where can I find the hall manager / hall inspector?
The hall manager is your first point of contact for all on-the-spot questions and can be reached by phone under:
Forum: +49 69 75 75‑54 39
Hall 1: +49 69 75 75‑63 01
Hall 2: +49 69 75 75‑63 02
Hall 3: +49 69 75 75‑63 03
Hall 4: +49 69 75 75‑63 04
Hall 5: +49 69 75 75‑63 05
Hall 6: +49 69 75 75‑63 06
Hall 8: +49 69 75 75‑63 08
Hall 9: +49 69 75 75‑63 09
Hall 10: +49 69 75 75‑63 10
Hall 11: +49 69 75 75‑63 11
Hall 12: +49 69 75 75 -63 12
Catalogue, press and publicity
What is included in the media package?
The data of the Media Package is published in all the trade fair media. This means you are spotlighted in the catalogue, the online exhibitor and product search and in the Navigator App. What‘s more, people can fi nd you in the interactive Ground Plan and by consulting the visitor information system on the fairground. It includes your company name, address, phone and fax number, email and internet address, hall and stand number and the company entry under two product groups.
In addition to the services included in the Media Package, further chargeable add-ons can be booked in the Media Package Manager. This gives your company even mor visibility.
Where do I obtain free promotion material for the event?
Use this chance to inform your customers of your participation and by this contribute to your company’s success at Light + Building 2024!
You can find an overview of the Promotion Materials here www.light-building.com/promotion
The free digital advertising materials can then be edited and downloaded in the Shop for Exhibitor Services.
What facilities do I have for my press publicity during the fair?
Additionally you can book an online press display unit for your profile in the online exhibitor search engine of the Light + Building website in the Shop for Exhibitor Services.
If you hold a press conference on your stand or in a meeting room at the Fair & Exhibition Centre, we shall include the date in our official Press Schedule. We shall also help in finding a suitable meeting room.
For further information please contact:
Chiara Lauter
Telefon +49 69 75 75-50 81
chiara.lauter@messefrankfurt.com
How can I book advertising at the Fair & Exhibition Centre?
Via our Shop for Exhibitor Services under the rubric “Marketing services.”
Your contact:
The Advertising Services Team
Phone +49 69 75 75-56 46
advertising.services@messefrankfurt.com
You will find an overview of the facilities here.
Contacts
Where do I find my contact or personal contact for my planning and preparation?
You will find an overview of the most important contacts and personal contacts here.
Overview of important hotlines
Light + Building Team: +49 69 75 75-30 07
Exhibitor Services Shop: +49 69 75 75-29 99
Fairconstruction Team: +49 69 75 75-68 11
Suspensions Team: +49 69 75 75-68 99
Cleaning Team: +49 69 75 75-69 11
Electricity Team: +49 69 75 75-66 70
Water Team: +49 69 75 75-66 78
Logistics service: +49 69 75 75-60 75